Help Center

How Can We Help You?

Select the option that best describes what you need help with

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Contact Support Team

Get direct help from our support specialists for account issues, technical problems, or general inquiries.

When to use this option:

Account login or access problems
Payment or billing issues
Technical problems with the service
General questions about features
Account security concerns

What you'll get:

Direct response from support team
Personalized assistance
Follow-up until issue is resolved
Priority handling for urgent issues

Response time:

Within 24 hours (urgent issues within 4 hours)

Contact Support Recommended for most issues

⚠️

File a Complaint or Report Issues

Report serious problems, file formal complaints, or escalate issues that need immediate attention.

When to use this option:

Service quality complaints
Serious technical failures
Billing disputes or refund requests
Privacy or security concerns
Escalation of unresolved issues
Formal complaint filing

What you'll get:

Formal complaint tracking
Escalation to senior support
Detailed investigation of issues
Compensation or resolution offers
Follow-up documentation

Response time:

Within 24-48 hours (urgent issues within 4 hours)

File Complaint For serious issues and complaints

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Self-Help Resources & Guides

Learn how to get the best results, troubleshoot common issues, and master our photo enhancement features.

When to use this option:

Learning how to use features
Getting better photo results
Understanding best practices
Common troubleshooting
Feature tutorials
Tips and tricks

What you'll find:

Step-by-step tutorials
Best practice guides
Common problem solutions
Feature explanations
Video demonstrations
FAQ sections

Availability:

24/7 access to all resources

View Guides Learn and solve issues yourself

Still Not Sure? Use This Guide

Answer a few questions to find the right help option

What type of issue are you experiencing?

Additional Resources

Other ways to get help and information

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Phone Support

Call us directly for urgent issues

+90 (533) 664 1632

Mon-Fri, 9 AM - 6 PM GMT

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Live Chat

Get instant help during business hours

Available on all pages

Click the chat widget below

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Email Support

Send us a detailed message

gokhancanozger@canvasmagic.io

Response within 24 hours

How Can We Help You?

Contact Support Team

When to use this option:

What you'll get:

Response time:

File a Complaint or Report Issues

When to use this option:

What you'll get:

Response time:

Self-Help Resources & Guides

When to use this option:

What you'll find:

Availability:

Still Not Sure? Use This Guide

What type of issue are you experiencing?

Based on your selection, we recommend:

Additional Resources

Phone Support

Live Chat

Email Support

CanvasMagic AI Assistant